How to delete [Lockhelp@qq.com].ACUTE ransowmare

About this ransomware

[Lockhelp@qq.com].ACUTE ransowmare will effect your device very severely because it will encrypt your data. Ransomware in general is believed to be a highly harmful threat because of its behavior. As soon as it launches, it’ll begin its process of encryption. Generally, it intends to encrypt files such as photos, videos, documents, fundamentally everything that is likely to be important to people. Unfortunately, in order to unlock files, you need the decryption key, which the criminals behind this ransomware will try to sell you. We should mention that people researching malware sometimes release free decryptors, if they can crack the ransomware. If you’ve never backed up your files and have no other option, your best option may be to wait for that free decryption program.

In addition to the encrypted files, a ransom note will also be placed on your PC. You’ll find an explanation about why and how your files have been encrypted, in addition to being offered a decryptor. We cannot stop you from buying the decryptor, but that option is not suggested. Hackers simply taking your money while not helping you restore files isn’t impossible. They might promise you a decryptor but who will guarantee they keep that promise. Therefore, buying backup with that money would be better. Just uninstall [Lockhelp@qq.com].ACUTE ransowmare if you do have backup.

It’s very likely that you opened a dangerous email or fell for a false update. Those methods are the most common among cyber criminals.

How is ransomware distributed

Spam emails and bogus updates are usually how users get infected with ransomware, even though there are other spread methods. We recommend you become familiar with how to spot harmful spam emails, if you believe malware infected your computer when you opened a spam email attachment. Don’t blindly open every single file attached you get, and first check it’s safe. It’s also not strange for crooks to pretend to be from legitimate companies, as a well-known company names would make people lower their guard. They could claim to be Amazon, and that they are emailing you a receipt for a purchase you won’t remember making. Whether it’s Amazon or some other company, you should be able to easily check the legitimacy of that claim. Check the sender’s email address, and however legitimate it seems at first sight, check that it actually belongs to the company they say to represent. It is also suggested to scan the file with a reliable scanner for malware.

It’s also not impossible that you were deceived into installing a bogus software update. False offers for updates usually pop up when you visit suspicious pages, constantly requesting you to install something. Oftentimes, the false update notifications also appear via ads or banners. However, because those alerts and advertisements look quite bogus, users familiar with how updates work will simply ignore them. If you do not want your system to get an infection regularly, you ought to never download anything from questionable sources. When a software needs an update, you would be notified via the program itself, or updates might be automatic.

What does this malware do

In case it has not been clear enough, your files have been encrypted by ransomware. The encryption process began soon after the infected file was opened and you might have missed it, seeing as the process doesn’t take long. You will see that all affected files have an unusual extension added to them. Trying to open those files will be of no use since they’ve been encrypted using a strong encryption algorithm. The ransom note, which ought to be placed either on your desktop or in folders that contain encrypted files, ought to explain what happened to your files and what your options are. Ransomware notes usually follow the same pattern, they let the victim know about file encryption and threaten them with file removal if money is not paid. It’s possible that crooks behind this ransomware have the only way to restore files but even if that is true, it isn’t advised to pay the ransom. What’s there there to assure that you will be sent a decryption tool after you pay. In addition, the crooks could target you particularly in their next ransomware attack, knowing that you’re willing to pay.

You might have uploaded some of your files somewhere, so try to remember before even considering paying. Some time in the future, malware specialists might make a decryption tool so backup your encrypted files. It’s very important to eliminate [Lockhelp@qq.com].ACUTE ransowmare from your computer as quickly as possible, whatever the case might be.

It is rather important that you begin doing frequent backups, and hopefully this will be a lesson for you. It’s not unlikely that you will end up in the same situation again, so if you don’t want to endanger your files again, backing up your files is important. Several backup options are available, and they are well worth the purchase if you don’t want to lose your files.

How to delete [Lockhelp@qq.com].ACUTE ransowmare

If you are not knowledgeable about computers, manual removal is not suggested. You have to get malicious software removal program for safe ransomware elimination. The malware could be stopping you from running the malicious software removal program successfully, in which case you need to restart your computer and reboot it in Safe Mode. There ought to be no issues when your launch the software, so you may successfully delete [Lockhelp@qq.com].ACUTE ransowmare. Unfortunately anti-malware program cannot help you unlock files, it will only erase the threat for you.

Download Removal Toolto remove [Lockhelp@qq.com].ACUTE ransowmare

* WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.


Learn how to remove [Lockhelp@qq.com].ACUTE ransowmare from your computer

Step 1. Delete [Lockhelp@qq.com].ACUTE ransowmare via anti-malware

a) Windows 7/Vista/XP

  1. Start → Shut down → Restart. win7-restart How to delete [Lockhelp@qq.com].ACUTE ransowmare
  2. When the PC starts loading, keep pressing F8 until Advanced Boot Options appear.
  3. Select Safe Mode with Networking. win7-safe-mode How to delete [Lockhelp@qq.com].ACUTE ransowmare
  4. When your computer loads, download anti-malware using your browser.
  5. Use anti-malware to get rid of the ransomware.

b) Windows 8/10

  1. Open the Start menu, press the Power logo.
  2. Hold the key Shift and press Restart. win10-restart How to delete [Lockhelp@qq.com].ACUTE ransowmare
  3. Then Troubleshoot → Advanced options → Start Settings. win-10-startup How to delete [Lockhelp@qq.com].ACUTE ransowmare
  4. Go down to Enable Safe Mode (or Safe Mode with networking). win10-safe-mode How to delete [Lockhelp@qq.com].ACUTE ransowmare
  5. Press Restart.
  6. When your computer loads, download anti-malware using your browser.
  7. Use anti-malware to get rid of the ransomware.

Step 2. Delete [Lockhelp@qq.com].ACUTE ransowmare using System Restore

a) Windows 7/Vista/XP

  1. Start → Shut down → Restart. win7-restart How to delete [Lockhelp@qq.com].ACUTE ransowmare
  2. When the PC starts loading, keep pressing F8 until Advanced Boot Options appear.
  3. Select Safe Mode with Command Prompt. win7-safe-mode How to delete [Lockhelp@qq.com].ACUTE ransowmare
  4. In the window that appears, type in cd restore and press Enter.
  5. Type in rstrui.exe and press Enter. win7-command-prompt How to delete [Lockhelp@qq.com].ACUTE ransowmare
  6. In the Window that appears, select a restore point and press Next. Make sure that restore point is prior to the infection. win7-restore How to delete [Lockhelp@qq.com].ACUTE ransowmare
  7. In the confirmation window that appears, press Yes.

b) Windows 8/10

  1. Open the Start menu, press the Power logo.
  2. Hold the key Shift and press Restart. win10-restart How to delete [Lockhelp@qq.com].ACUTE ransowmare
  3. Then Troubleshoot → Advanced options → Command Prompt. win-10-startup How to delete [Lockhelp@qq.com].ACUTE ransowmare
  4. Click Restart.
  5. In the window that appears, type in cd restore and press Enter.
  6. Type in rstrui.exe and press Enter. win10-command-prompt How to delete [Lockhelp@qq.com].ACUTE ransowmare
  7. In the window that appears, press Next, choose a restore point (prior to infection) and press Next. win10-restore How to delete [Lockhelp@qq.com].ACUTE ransowmare
  8. In the confirmation window that appears, press Yes.

Step 3. Recover your data

a) Method 1. Using Data Recovery Pro to recover files

  1. Obtain Data Recovery Pro from the official website.
  2. Install and open it.
  3. Use the program to scan for encrypted files. data-recovery-pro How to delete [Lockhelp@qq.com].ACUTE ransowmare
  4. It files are recoverable, the program will allow you to do it. data-recovery-pro-scan How to delete [Lockhelp@qq.com].ACUTE ransowmare

b) Method 2. Using Windows Previous Versions to recover files

For this method to work, System Restore must have been enabled prior to infections.
  1. Right-click on the file you want to recover.
  2. Select Properties. win-previous-version How to delete [Lockhelp@qq.com].ACUTE ransowmare
  3. Go to the Previous Versions tab, select the version of the file you want, and click Restore.

c) Method 3. Using Shadow Explorer to recover files

Your operating system automatically creates shadow copies of your files so that you can recover files if your system crashed. It is possible to recover files this way after a ransomware attack, but some threats manage to delete the shadow copies. If you are lucky, you should be able to recover files via Shadow Explorer.
  1. You need to download the Shadow Explorer program, which can be obtained from the official site, shadowexplorer.com.
  2. Install and open it.
  3. Select the disk where the files are located, choose the date, and when the folders with files appear, press Export. shadowexplorer How to delete [Lockhelp@qq.com].ACUTE ransowmare

0 Comments

Leave a Reply

Your email address will not be published.