[trupm@protonmail.com].com ransomware – How to unlock files?

About this infection

[trupm@protonmail.com].com ransomware file-encrypting malware, more commonly known as ransomware, will encode your files. Infection could have severe consequences, as encrypted files might be permanently inaccessible. Furthermore, contamination happens very quickly, therefore making ransomware one of the most damaging malware threats. Opening spam email attachments, pressing on malicious advertisements and fake downloads are the most common reasons why ransomware can infect. Soon after contamination, the encoding process starts, and afterwards, you will be asked to give money in exchange for a way to decode files. You’ll likely be requested to pay between tens and thousands of dollars, it depends on what ransomware you have, and how much you value your data. Even if a small sum is asked of you, we do not advise paying. There’s nothing stopping criminals from taking your money, without giving you a decoding utility. We would not be shocked if you’re left with encrypted data, and you would definitely not be the only one. Instead of paying, you ought to buy backup with that money. We’re certain you can find an option that suits your needs as there are plenty to choose from. Simply terminate [trupm@protonmail.com].com ransomware, and if you had made backup before the infection got into your system, file restoration should not be a problem. This is not likely to be the last time malware will enter your computer, so you have to be ready. If you wish your machine to be infection-free, you will need to learn about malicious software and how it could invade your system.


Download Removal Toolto remove [trupm@protonmail.com].com ransomware

* WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.

How does ransomware spread

Users typically corrupt their computers with data encrypting malicious software via infected files added to emails, interacting with infected advertisements and downloading from untrustworthy sources. More sophisticated methods are not as common.

You possibly obtained the infection through email attachment, which might have came from an email that at first glance seems to be completely real. Criminals add an infected file to an email, which is then sent to many users. Those emails might seem urgent, usually containing money-related info, which is why users may open them without thinking about the danger of doing so. Usage of basic greetings (Dear Customer/Member), prompts to open the attachment, and evident mistakes in grammar are what you should be careful of when dealing with emails from unfamiliar senders with added files. Your name would be automatically inserted into an email if the sender was from a company whose email should be opened. It is also pretty evident that that criminals like to use big names such as Amazon so that people become more trusting. If you pressed on a questionable ad or downloaded files from suspicious pages, that is also how you could’ve picked up the infection. If you often engage with advertisements while visiting weird websites, it’s no wonder your system is infected. And stick to legitimate websites for downloads. Sources such as adverts and pop-ups are not good sources, so avoid downloading anything from them. Programs generally update without you even knowing, but if manual update was needed, you would be notified via the application, not the browser.

What does it do?

It’s not impossible for ransomware to permanently encrypt data, which is why it’s such a harmful threat to have. File encryption does not take a long time, ransomware has a list of target files and locates all of them immediately. Strange file extensions will be added to all affected files, from which you may judge which ransomware you are dealing with. The reason why your files might be permanently lost is because some file encrypting malicious software use strong encryption algorithms for the encoding process, and may be impossible to break them. In case you don’t understand what is going on, a ransom note should explain everything. You’ll be offered to purchase a decryption utility, but that’s not the suggested option. Paying does not guarantee file decryption because hackers could just take your money, leaving your files locked. And the money will likely go towards other malware projects, so you would be giving financial help for their future projects. The easy money is regularly attracting crooks to the business, which reportedly made more than $1 billion in 2016. We recommend you instead invest in a backup option, which would store copies of your files in case something happened to the original. And if a similar infection took over your device, you would not be risking losing your files as copies would be stored in backup. We would advise you don’t pay attention to the demands, and if the threat is still inside on your device, terminate [trupm@protonmail.com].com ransomware, in case you require assistance, you may use the instructions we present below this report. And attempt to familiarize with how to prevent these types of infection in the future, so that you are not in this situation again.

[trupm@protonmail.com].com ransomware elimination

Take into consideration that malicious program removal software will be required to completely get rid of the ransomware. If you attempt to manually remove [trupm@protonmail.com].com ransomware, you may involuntarily end up harming your computer, so we don’t encourage proceeding by yourself. A wiser choice would be implementing anti-malware software to do it for you. Malware removal tools are created to terminate [trupm@protonmail.com].com ransomware and similar infections, so it should not cause issues. So that you know where to start, we have prepared guidelines below this report to help you. In case it was not clear, anti-malware will only be able to get rid of the infection, it’s not going to decrypt your data. We ought to say, however, that in some cases, a free decryptor may be released by malware researchers, if the data encrypting malicious program is possible to decrypt.

Download Removal Toolto remove [trupm@protonmail.com].com ransomware

* WiperSoft scanner, available at this website, only works as a tool for virus detection. More data on WiperSoft. To have WiperSoft in its full capacity, to use removal functionality, it is necessary to acquire its full version. In case you want to uninstall WiperSoft, click here.


Learn how to remove [trupm@protonmail.com].com ransomware from your computer

Step 1. Delete [trupm@protonmail.com].com ransomware via anti-malware

a) Windows 7/Vista/XP

  1. Start → Shut down → Restart. win7-restart [trupm@protonmail.com].com ransomware - How to unlock files?
  2. When the PC starts loading, keep pressing F8 until Advanced Boot Options appear.
  3. Select Safe Mode with Networking. win7-safe-mode [trupm@protonmail.com].com ransomware - How to unlock files?
  4. When your computer loads, download anti-malware using your browser.
  5. Use anti-malware to get rid of the ransomware.

b) Windows 8/10

  1. Open the Start menu, press the Power logo.
  2. Hold the key Shift and press Restart. win10-restart [trupm@protonmail.com].com ransomware - How to unlock files?
  3. Then Troubleshoot → Advanced options → Start Settings. win-10-startup [trupm@protonmail.com].com ransomware - How to unlock files?
  4. Go down to Enable Safe Mode (or Safe Mode with networking). win10-safe-mode [trupm@protonmail.com].com ransomware - How to unlock files?
  5. Press Restart.
  6. When your computer loads, download anti-malware using your browser.
  7. Use anti-malware to get rid of the ransomware.

Step 2. Delete [trupm@protonmail.com].com ransomware using System Restore

a) Windows 7/Vista/XP

  1. Start → Shut down → Restart. win7-restart [trupm@protonmail.com].com ransomware - How to unlock files?
  2. When the PC starts loading, keep pressing F8 until Advanced Boot Options appear.
  3. Select Safe Mode with Command Prompt. win7-safe-mode [trupm@protonmail.com].com ransomware - How to unlock files?
  4. In the window that appears, type in cd restore and press Enter.
  5. Type in rstrui.exe and press Enter. win7-command-prompt [trupm@protonmail.com].com ransomware - How to unlock files?
  6. In the Window that appears, select a restore point and press Next. Make sure that restore point is prior to the infection. win7-restore [trupm@protonmail.com].com ransomware - How to unlock files?
  7. In the confirmation window that appears, press Yes.

b) Windows 8/10

  1. Open the Start menu, press the Power logo.
  2. Hold the key Shift and press Restart. win10-restart [trupm@protonmail.com].com ransomware - How to unlock files?
  3. Then Troubleshoot → Advanced options → Command Prompt. win-10-startup [trupm@protonmail.com].com ransomware - How to unlock files?
  4. Click Restart.
  5. In the window that appears, type in cd restore and press Enter.
  6. Type in rstrui.exe and press Enter. win10-command-prompt [trupm@protonmail.com].com ransomware - How to unlock files?
  7. In the window that appears, press Next, choose a restore point (prior to infection) and press Next. win10-restore [trupm@protonmail.com].com ransomware - How to unlock files?
  8. In the confirmation window that appears, press Yes.

Step 3. Recover your data

a) Method 1. Using Data Recovery Pro to recover files

  1. Obtain Data Recovery Pro from the official website.
  2. Install and open it.
  3. Use the program to scan for encrypted files. data-recovery-pro [trupm@protonmail.com].com ransomware - How to unlock files?
  4. It files are recoverable, the program will allow you to do it. data-recovery-pro-scan [trupm@protonmail.com].com ransomware - How to unlock files?

b) Method 2. Using Windows Previous Versions to recover files

For this method to work, System Restore must have been enabled prior to infections.
  1. Right-click on the file you want to recover.
  2. Select Properties. win-previous-version [trupm@protonmail.com].com ransomware - How to unlock files?
  3. Go to the Previous Versions tab, select the version of the file you want, and click Restore.

c) Method 3. Using Shadow Explorer to recover files

Your operating system automatically creates shadow copies of your files so that you can recover files if your system crashed. It is possible to recover files this way after a ransomware attack, but some threats manage to delete the shadow copies. If you are lucky, you should be able to recover files via Shadow Explorer.
  1. You need to download the Shadow Explorer program, which can be obtained from the official site, shadowexplorer.com.
  2. Install and open it.
  3. Select the disk where the files are located, choose the date, and when the folders with files appear, press Export. shadowexplorer [trupm@protonmail.com].com ransomware - How to unlock files?

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